1. Can I still organise a funeral during the coronavirus (Covid-19) pandemic?
Yes, government guidelines allow funerals to still go ahead. Currently attendance for funeral services at our sites is restricted to immediate family members only, with up to a maximum of 10 mourners per service.
2. What if I can’t attend or my family can’t attend a funeral?
We are offering a webcasting service allowing people, especially those who are vulnerable and elderly and unable to leave their homes, to watch the service at home and pay their respects remotely. The service is offered at a reduced rate of £30 during the pandemic.
3. How can I organise a funeral?
We would encourage families to contact funeral directors and us by telephone where possible to support the UK’s social distancing requirements.
4. What actions have you taken to ensure the safety of those attending a funeral?
The safety of mourners, our staff and funeral directors is the highest priority for us. Hygiene standards at our sites have always been important to us and additional measures have been introduced to support Public Health England guidance. Our venues are being cleaned after each service.
We continue to encourage visitors to our sites to follow public health guidance including using our facilities to wash your hands before and after funeral services and maintain a sensible 2 metre distance between each other.
5. Can I sit with my family during the funeral service?
To comply safely and fully with social distancing, we have spaced the seating in our chapel accordingly to encourage all mourners to maintain a safe 2 metre distance from one another.
6. If I have been in contact with someone with coronavirus, can I attend the funeral?
Anyone who has been in contact with somebody with Covid-19 must not visit our crematorium within 14 days. This is to reduce the risk of infection and to protect the health and wellbeing of the mourners, our staff and Funeral Directors.
7. Can I use hymn books at funerals?
We have temporality removed hymn books from our chapels. Families are allowed to have Orders of Service created for the funerals which will be circulated by the family or funeral director and any copies will be removed at the end of the service.
8. Can I still make charitable donations at a funeral?
We are encouraging people to make any donations online or to speak with the funeral director about alternative options for charitable donations.
9. Can I carry the coffin?
In order to limit human contact and to maintain social distancing, we continue to encourage Funeral Directors not to shoulder coffins into our chapels as all of our sites have wheeled biers for your use.
10. Can the coffin be open?
No, during this time the coffins can’t be open during the service.
11. Can we still have flowers at a funeral?
Yes flowers are still allowed at a funeral. Your funeral director will remove them from the chapel at the end of the service.
12. Can I still play music at a funeral?
Yes, music is a very powerful and important part of the service and we are still encouraging families to have this as part of the celebration. We ask that you speak with your funeral director to arrange this.
13. Will your grounds remain open to the public?
We understand the importance of mourning and the grief process for the health and wellbeing of the bereaved. Therefore, following latest government guidance (20 April 20), our grounds are open so those who would like to tend to a grave or pay respects at a loved one’s memorial can do so.
We are encouraging all of our visitors to continue to adhere to the social distancing guidelines, follow hygiene precautions and to limit their time at our grounds to protect the safety and wellbeing of themselves and others.