Crematorium Assistant

Forest Park, Ilford

Salary: £22,000 - £25,000

40 Hours per week

When friends and family say a final goodbye to a loved one at the crematorium, it can be one of the very hardest parts of a funeral. That’s why it’s so important to deliver a respectful, serene and empathic experience. Which is exactly what our client, Westerleigh, ensures happens.

The 40,000 cremations and burials they deliver each year help to shape a truly fitting end to the funeral service. Westerleigh sees it as an honour and a privilege to be charged with that role and, as a result, it’s made them the largest independent operator of their kind in the UK, employing 300 people across 35 sites.

Joining us as a Crematorium and Cemetery Assistant here at Westerleigh is an opportunity to be a part of something truly meaningful and significant.

The challenge

Being part of our Forest Park Team means getting involved at every stage of the cremation and burial process so the challenge is varied, one that takes in administration, ushering, grounds work and, of course, cremation and burials. And, whether you’re working in a public-facing, team-based or individual capacity, you’ll bring a special brand of dignity to every bit of what you do. That’s why people choose Westerleigh.

This role is all about versatility. You’ll be involved at different stages of the cremation and burial process – someone who works as an integral part of the team so that we can always deliver for our service users. One minute you might be dealing with a customer enquiry or taking a booking in the office. The next you might be updating our Epitaph computer system. Then it might be time to suit up and head down to the chapel to greet funeral directors and families and make sure that the ceremony and its music program run smoothly and as planned. After that, you might get on with some grounds maintenance or cremation (which you’ll be trained for).

Wherever the day takes you, your attention to detail will make sure we get it right – which is so important to what we do. If you can do that, you’ll be part of a team with the kind of collective ‘family’ spirit you won’t find everywhere. And you’ll be on to a great career with the biggest independent UK company in the business.

The person

You’re the type of person who will turn their hand to anything and love learn new things. Someone flexible, who likes to take the initiative. That’s what makes you an all-rounder. You might not know how to use our Epitaph system, but you’ll make sure you get up to speed. You might not know everything there is to know about grounds keeping or how a funeral service runs – but fast-forward a bit and you’ll be a model of best practice in both. Likewise with cremation and burials – you’ll learn fast because you want to make sure it’s done right.

As long as you have basic computer skills, Maths and English GCSEs and you understand the importance of great communication, we can show you the rest. All that’s needed is your drive to be an indispensable member of your team. And that’s why you’ll love it here. Because, when you share your skills and pull together with your colleagues, you’ll see first-hand how much people appreciate it. It’s something you take great pride in – and so you should – it’ll put you on the path to a great career at Westerleigh.

Please visit to submit your CV. 

Closing Date: Saturday, 18 September 2021