HR Administrator

Westerleigh Group Head Office (Bristol)

Salary: From £22,000.00 per year

Full time - 40 Hours per week

When friends and family say a final goodbye to a loved one at the crematorium, it can be one of the very hardest parts of a funeral. That’s why it’s so important to deliver a respectful, serene and empathic experience. Which is exactly what we all work towards at Westerleigh to ensures this happens.

The 40,000 cremations and burials we deliver each year help to shape a truly fitting end to the funeral service. Here at Westerleigh, we see it as an honour and a privilege to be charged with that role and, as a result, it’s made us the largest independent operator of their kind in the UK, employing 360 people across 35 sites. When you join them as HR Administrator, it’s an opportunity to be a part of something truly meaningful and significant.


The challenge

You’ll be an important player in making sure our organization runs smoothly in terms of managing people process effectively and efficiently so that we can continue to set new standards in funeral care. Supporting the HR Team, you’ll be there to answer questions and offer front line advice to employees, or if you aren’t sure of the answer yourself, directing them to someone who can help.

Your input will always be valuable because you will offer timely and accurate administration across the whole employment lifecycle, creating a positive experience for all employees, ensuring that issues are resolved, and queries are answered.

You will be the ‘go-to’ person for CIPHR, our new HR System and will manage, update and be comfortable with making changes to the system as it evolves and grows along with our business. You’ll be comfortable with generating reports as and when they are required by the business, adding value by suggesting solutions to problems and insight to the data you are providing. This role will provide you with a very broad exposure to all aspects of HR, enabling you to develop relationships with employees and managers alike.

That’s how you’ll come to embody the values of Westerleigh – by being the front-line HR contact for our 360 people, you’ll not only be an important part of the team-led culture that defines us, you’ll be helping to shape that culture. That’s what shines through in the care we provide here at Westerleigh, so the work you do will make a huge difference to all those who use our service.


The person

You’ll be an integral part of the team, so you’ll need amazing organizational skills and be able to clearly communicate across all levels of the company. You’ll be dealing with large numbers of employees, on different sites and handling a range of issues, so being approachable and customer focused will be key to your success. That makes prior experience and having an understanding of HR systems desirable. You’ll maintain utmost accuracy when updating employee records, recording and interpreting data and documenting all HR records, and you’ll frequently be doing all those at once, so multi-tasking skills are essential.

You’ll be the key person to work with the HR Director in producing our People Stats for the Board, and so hot excel skills and a head for numbers is important. You are a confident and clear communicator, who is able to balance competing priorities and effectively manage the relationship with payroll, understanding the importance of working as one team to ensure smooth transition of pay changes.

The competence you exude will help employees to have confidence in the HR service delivered to the business. It’s with that flexible approach that you’ll help deliver the administration that is required to ensure the smooth running of a busy and growing organization, as well as supporting HR projects on the side.

If this sounds like you, this is an opportunity to really make your mark within a growing business with a strong focus on developing its people and ensuring they have all the support they need to progress and achieve their full potential.

Please visit to submit your CV. 

Closing Date: Friday, 30 July 2021