Crematorium Assistant

Bury St. Edmunds

Salary: Competitive

Full time - 40 Hours per week

Who are we?

Our vision is to provide exceptional care in a beautiful setting, so that families and friends are able to remember, mourn and celebrate the lives of their loved ones in a way that is uniquely personal to them.

We work together as one team, to deliver the highest possible standards of care whilst always putting the safety of our employees and customers first. This enables us to be the leading developer and operator of crematoria and cemeteries in the UK, caring for over 40,000 funerals each year.

Our proven expertise and years of experience have established our strong reputation in this highly specialised field.


The Position

We are looking for a hands on, highly motivated Crematorium Assistant capable of delivering outstanding customer service to join our dedicated team at our West Suffolk Crematorium near Bury St. Edmund's

This is a varied role and will involve many aspects of site operations; including the operation of the cremators, liaising with Funeral Directors and members of the clergy, providing administration support, maintaining the memorial gardens and overseeing services in the chapel.

As such, we are seeking a highly flexible, driven individual who has excellent communication skills and a commitment to providing the highest level of care to the bereaved.


The Person

The ideal candidate will have:

  • The ability to work within a crematorium environment, carrying out chapel duties, cremation processes and all associated duties.
  • A caring and empathetic nature to deal with the bereaved at their most vulnerable.
  • High level of attention to detail and accuracy.
  • A basic level of IT literacy.
  • GCSE’s or equivalent in English and Maths.
  • Excellent communication skills and a positive attitude.
  • An ability to work effectively within a team to achieve the highest standards of care.
  • A desire to learn and develop.
  • The use of a car for work purposes, for which they would be reimbursed for mileage.

Please visit to submit your CV. 

Closing Date: Tuesday, 17 August 2021

Crematorium Assistant

New Milton

Salary: £22,000

Full time - 40 Hours per week

When friends and family say a final goodbye to a loved one at the crematorium, it can be one of the very hardest parts of a funeral. That’s why it’s so important to deliver a respectful, serene and empathic experience. Which is exactly what our client, Westerleigh, ensures happens.

The 40,000 cremations and burials they deliver each year help to shape a truly fitting end to the funeral service. Westerleigh sees it as an honour and a privilege to be charged with that role and, as a result, it’s made them the largest independent operator of their kind in the UK, employing 300 people across 35 sites.

Joining us as a Crematorium Assistant here at Westerleigh is an opportunity to be a part of something truly meaningful and significant.


The challenge

Being part of our brand new New Milton site team means getting involved at every stage of the cremation and burial process so the challenge is varied, one that takes in administration, ushering, grounds work and, of course, cremations. And, whether you’re working in a public-facing, team-based or individual capacity, you’ll bring a special brand of dignity to every bit of what you do. That’s why people choose Westerleigh.

This role is all about versatility. You’ll be involved at different stages of the cremation process – someone who works as an integral part of the team so that we can always deliver for our service users. One minute you might be dealing with a customer enquiry or taking a booking in the office. The next you might be updating our Epitaph computer system. Then it might be time to suit up and head down to the chapel to greet funeral directors and families and make sure that the ceremony and its music program run smoothly and as planned. After that, you might get on with some grounds maintenance or cremation (which you’ll be trained for).

Wherever the day takes you, your attention to detail will make sure we get it right – which is so important to what we do. If you can do that, you’ll be part of a team with the kind of collective ‘family’ spirit you won’t find everywhere. And you’ll be on to a great career with the biggest independent UK company in the business.


The person

You’re the type of person who will turn their hand to anything and love learn new things. Someone flexible, who likes to take the initiative. That’s what makes you an all-rounder. You might not know how to use our Epitaph system, but you’ll make sure you get up to speed. You might not know everything there is to know about grounds keeping or how a funeral service runs – but fast-forward a bit and you’ll be a model of best practice in both. Likewise with cremations – you’ll learn fast because you want to make sure it’s done right.

As long as you have basic computer skills, Maths and English GCSEs and you understand the importance of great communication, we can show you the rest. All that’s needed is your drive to be an indispensable member of your team. And that’s why you’ll love it here. Because, when you share your skills and pull together with your colleagues, you’ll see first-hand how much people appreciate it. It’s something you take great pride in – and so you should – it’ll put you on the path to a great career at Westerleigh.


Please visit to submit your CV. 

Closing Date: Tuesday, 17 August 2021